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Telecommunications & Networking Services (TNS) provides a core set of networking and communication services to the Penn State community, in support of the University's mission to be "a multi-campus public research university that improves the lives of the people of Pennsylvania, the nation, and the world, through integrated, high-quality programs in teaching, research, and service."


TNS Services


Communications Cable & Wiring Network Services Video Services Voice Services


TNS Service Support


To ask a question about or to request a service, please contact TNS at 814-865-1696 or submit your request through the Service Inquiry/Request Form  Authentication Required.

 

To report interruptions or problems with Telephone/Voice, Video, or Data Network telecommunication services, call the TNS Network Operations Center (NOC) at 814-865-4NOC (814-865-4662), email them at noc@psu.edu, or submit a trouble ticket online at https://noc.psu.edu Authorization Required.

Service Request Process:

  1. Please use the Service Inquiry/Request Authentication Required form or call TNS Support at 814-865-1696 to inquire into a service provided by TNS.
  2. TNS personnel will contact you concerning your request, assist in determining the best solution to fit your needs, estimate the cost of the proposed solution, and provide you with a TSR.
  3. Complete the TSR, with appropriate approvals from your Budget Administrator and Financial Officer, and fax it to 814-867-0190.
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