Telecommunications and Networking Services

TNS Policies and Standards

General Operational Policies

• System Maintenance
• System Shut-Downs, Tests, and Maintenance Guidelines
• Response Times and Service Restoral for Network Service Problems or Interruptions

Cable TV

• Cable TV Maintenance - University Park
• Cable TV Maintenance - Non-University Park

Cable/Wiring Service

• Inter-building Cabling
• Intra-building Cabling
• Private Inter-Building Networks
• Minimum Standards for Telecommunications Facilities

Domain Name Service

• Operation and Administration of the DNS Servers for the PSU.EDU Domain
• Format of Domain Name Service (DNS) Update Requests

Integrated Backbone

• Backbone Attachments
• Multicast Routing on the Penn State Data Backbone
• Policy on Backbone Ownership Transfer
• SNMP Polling of the PSU Integrated Backbone

LAN Design, Installation and Maintenance

• Installation and Maintenance of Local Area Networks
• ITS Wireless Networking Standards

Network

• Data Test Equipment Loans

Satellite

• Satellite Downlink Equipment Maintenance

Telecommunication Rooms

• Rooms Used for Telecommunications
• Telecommunications Room Access and Key Policy
• Obtaining Telecommunications Room Door Access via Card Security System at University Park

Telephone/Voice/Voice Mail Service

• Voice System Demarcation Points
• VoIP Telephone Equipment Maintenance Support

Videoconferencing

• General Guidelines for Managing Penn State Videoconferencing Rooms
• H.323 VC Setup Recommendations
• Videoconferencing Equipment Maintenance

• General Information
• Cable Television
• Integrated Backbone
• Local Area Network (LAN)
• Networking
• Satellite
• Videoconferencing
• Voice Systems
• Cable/ Wiring